Understanding Owner Analytics Dashboard

THIS IS STILL IN BETA

Owner Analytics Dashboard Sections

The Owner Dashboard is built from customizable sections. The data is calculated based on the Stay Dates selected on the dashboard. By default, the stay date is always set to “This Year”

1. Overall Performance

This section provides a high-level summary of aggregated performance. Each KPI can show the Current Value, YoY % Change, and Market YoY % Change. The Revenue KPI also shows goal completion (if set up) and a month-on-month chart of revenue generated, along with revenue goals.

2. Listing Overview

This section provides a card view breakdown for each property’s KPIs. The available metrics and comparisons are the same as in the “Overall Performance” section.

The Performance Icon on the “Revenue” metric shows the overall performance grade by comparing your revenue change from the same time last year to the “Average Market Revenue” change in the same period.

Note that the section is not available if your dashboard contains only one listing.

3. Performance Benchmarks

This is a detailed monthly or weekly performance on the key metrics—Revenue and Occupancy. You can also compare against the same time last year and the market in the same period.

If your dashboard contains multiple listings, you can view data for “All Listings” (aggregated) or for each individually.

The Performance Icon on the “Revenue” metric shows the overall performance grade by comparing your revenue change from the same time last year to the “Average Market Revenue” change in the same period.

The status is determined as follows:

1. Far Ahead: If the delta is 10% or greater
2. Ahead: If the delta is between 3% and <10%
3. In-Line: If the delta is between >−3% and <3%. (i.e., performance is closely tracking the market trend)
4. Behind: If the delta is between −10% and ≤−3%
5. Far Behind: If the delta is −10% or less
   
   

4. Booking Channel

The table shows the distribution of bookings by source, along with Revenue, ADR, Average Length of Stay, and Average Booking Window for each source.

If your dashboard contains multiple listings, you can view data for “All Listings” (aggregated) or for each individually.

Note that the section is only available if at least one of your PMSs sends us the booking source details.

5. Bookings between stay dates

This section lists recent bookings over the specified stay date period. Available booking details include Check-in Date, Check-out Date, Booked Date, Revenue, Booking Channel, and Status.

Customizing the Owner Analytics Dashboard

Configure Layout Panel

Once created, you can customize the sections, metrics, and data shown to the owner using the Configuration panel. You have full control over the sections and KPIs displayed.

1. Revenue Metric Selection
   This choice affects all monetary metrics within the dashboard. Select whether the dashboard should use Total Revenue or Rental Revenue for all the corresponding metrics (Revenue, RevPAR & ADR). The dashboard defaults to Rental Revenue
   
   Note that Market YoY% Change is not available for Revenue, ADR, and RevPAR if Total Revenue is selected.
   
   
2. Comparison Metric Selection
   This choice affects all metrics within the dashboard. Select whether the YoY % Change, Market YoY % Change, and Revenue Goals should be shown in the dashboard.
   
   
3. Add/Remove Sections
   Use the panel to enable or disable entire sections of the dashboard.
   Note: The Overall Performance section is required and cannot be removed.
   
   
4. Configure Metrics
   For the Overall Performance, Listing Overview, and Performance Benchmarks sections, you can add or remove metrics to display on the dashboard. Note that the primary Revenue Metric is locked in all the sections.
   
   Metrics available for “Overall Performance” and “Listings Overview” sections:
1. Revenue (Locked)
   
2. Occupancy %
   
3. ADR
   
4. RevPAR
   
5. Total Bookings
   
6. Average Length of Stay
   
7. Average Booking Window
   
8. Blocked Nights
   
9. Last Booked Date (Only available for Listings Overview section)
   

Metrics Available for Performance Benchmarks section:

1. Revenue (Locked)
   
2. Revenue YoY % Change
   
3. Market Revenue  YoY % Change
   
4. Revenue Goal Completion %
   
5. Occupancy %
   
6. Occupancy YoY % Difference
   
7. Market Occupancy  YoY % Difference
   
8. Booked Nights
   
9. Blocked Nights
   
   

Adding Notes

1. Overview Note: Add an overview note at the top of the dashboard to summarize the entire period.
   
   
2. Section Notes: Add any specific note to any active section (e.g., Performance Benchmarking) to explain trends or your strategy.
   
   

Next: Begin creating your first Owner Dashboards now. The Download PDF feature, including custom branding, will be available shortly!

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