Understanding the wide range of metrics available in Report Builder is key to making more informed pricing and performance decisions. Each metric provides a unique perspective on how your listings are performing — whether it’s pricing competitiveness, booking pace, occupancy trends, revenue generation, or market positioning. By learning what these metrics represent and how they are calculated, you can build more meaningful reports that support your regular performance reviews and strategic planning.
Below are the different metrics, what they mean, and how they are calculated.
Occupancy
- Occupancy % - This metric displays the occupancy % of the listings for the selected time period.
- Paid Occupancy % - Paid occupancy refers to the occupied % of units that are being used by customers who actually paid for them
- Adjusted occupancy % - This metric that measures the percentage of occupied rooms relative to the net available inventory
(For example, consider in the next 7 nights, 3 are booked; 2 are blocked) :
- Total Occupancy - Total booked + blocked nights / total nights
- Total occupancy = 5/7 => 71.43%
- Adjusted Occupancy - Total booked / total available nights(excludes blocks)
- Adjusted occupancy = 3/5 => 60%
- Paid Occupancy - Total booked / total nights
- Paid occupancy = 3/7 => 42.86%
Important note: In Portfolio Analytics and Report Builder, we use Adjusted occupancy, meaning blocks and dates with 0 revenue will not be included. The Total occupancy metric is only used in Dynamic Pricing.
Revenue Metrics
In Revenue metrics, we have two types of Revenue:
- Rental Revenue - This displays the revenue based on the nightly cost, excluding any fees or taxes.
- Total Revenue - This displays the revenue that includes rental revenue, fees & taxes. It does not include channel commissions.
Formula
- Total Revenue = Rental Revenue + Fees + Taxes
We get total revenue from all the PMS that provide us with the reservation data. For PMS, where we also get the rental revenue, both metrics will differ.
RevPAR
RevPAR is also commonly known as RevPAN - Revenue Per Available Night. RevPAR is usually used for hotels, while RevPAN is used for STRs.
Formula
We have two formulas for this one.
- RevPAR = Total Revenue / Total Nights (Excluding blocks)
- RevPAR = ADR * Occupancy
In RB & PA, we use ADR * Occupancy.
RevPAR Index
It is the ratio of the Average RevPAR of the listings to the market RevPAR. It is expressed in percentage
Formula
- (Rental RevPAR / Market RevPAR) * 100
Average Daily Rate (ADR)
This is the average daily rate of a booking. Formula for ADR: Revenue / Length of Stay
ADR Index
It is the ratio of the Average ADR of the listings to the market ADR. It is expressed in percentage
Formula
- (Rental ADR / Market ADR) * 100
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