PriceLabs Market Dashboard: Billing, Subscription, Cancellation and invoices

PriceLabs Market Dashboard: Billing, Subscription, Cancellation, and Invoices

Market Dashboards can be incredibly powerful as you set up your pricing strategies to maximize revenue. Market Dashboards are fully-automated personalized dashboards that can help you track your location’s STR booking data through easy to digest graphs and insights. Signing up for a dashboard gives you access to all actionable graphs and charts, listing data (CompSets), and downloadable reports and data.

Market Dashboard Subscription

There are two ways to subscribe to a Dashboard:
  1. When you create a Market Dashboard, you will start a subscription for the Dashboard. You can check our guide on creating a dashboard here.
  2. If you had created a dashboard earlier but have not subscribed, you will need to turn the "Subscription" toggle on to subscribe as seen below:


Market Dashboard Cost

We have kept the pricing for Market Dashboards simple. Each Market Dashboard costs: 
  1. USD $9.99 for up to 1000 listings (plus taxes)
  2. USD $19.99 for up to 5000 listings (plus taxes)
  3. USD $39.99 for up to 10,000 listings (plus taxes) 
  4. USD $79.99 for up to 20,000 listings (plus taxes) 
  5. USD $159.99 for up to 40,000 listings (plus taxes)
  6. USD $319.99 for up to 80,000 listings (plus taxes) per month. 
For those on the Performance Bundle, one free token will be credited for every twenty syncing listings as of the last day of the billing cycle. All credited tokens will expire within the same billing cycle and will not carry over to the next billing cycle. 

For those on the Expansion Bundle, one free token will be credited for every ten syncing listings as of the last day of the billing cycle. All credited tokens will expire within the same billing cycle and will not carry over to the next billing cycle. 

Those on the Performance Bundle and the Expansion Bundle can use Market Dashboards beyond the free tokens credited. These will be chargeable based on usage.

How is tax calculated on my Market Dashboard invoice

PriceLabs may charge any applicable taxes on your invoices in accordance with local laws and regulations, which can vary based on your billing location. The tax amount will be determined based on:
  1. number of Market Dashboards currently active
  2. your billing address
  3. the tax rates as determined by your local jurisdiction
The applicable tax for your Market Dashboard invoice will be determined at the end of your billing cycle. Your invoice will be updated to reflect the tax that will be collected. 

In case you decide to pay your invoices early, we will determine the tax applicable as of date and charge your payment method with taxes as applicable. 

You can update your billing address from the billing page.

Creating a new Dashboard

  1. When you generate a new Market Dashboard, $9.99, $19.99 or $39.99 would be charged to the card on file. If you have not added a credit card - please go to the Billing page to add a card. You can also check our guide on adding a payment method here.
  2. After creation, the Dashboard will refresh daily & the subscription will renew monthly. For your monthly subscriptions, we invoice at the end of the billing cycle. To verify your billing cycle dates - you can see them on the billing page.
  3. Note: The billing cycle for the market dashboard can be different from that of Dynamic Pricing depending on when you started your subscription for each of those.
  4. There are no contracts for Market Dashboards. When you create your first market dashboard, you will be charged instantly. After that, the billing is month to month and you can cancel at any time. The final charges for the current month will be charged to you at the end of the billing month.
Please be careful when you create a new Market Dashboard. If you create a new dashboard in the middle of the billing cycle, you will be charged immediately at the time of creation.
This new market dashboard will also be included in the next billing cycle along with other existing dashboards.
Hence it is advisable to be mindful of dashboard creation dates, and only create new dashboards in the beginning of the cycle.

Upgrading a Dashboard

  1. When you upgrade an existing market dashboard, you will be charged at the time of upgrade.
    1. You will be charged the difference from the existing plan if you have already paid for the current plan.
    2. You will be charged in full according to the upgraded plan if you haven’t paid for the current plan in that month.

Unsubscribing or Cancelling a Market Dashboard

To cancel your Market Dashboard subscription, follow the steps below:
  1. Go to the Market Dashboard page
  2. Turn off the Subscription switch of your dashboard

Note:
  1. You will still be able to access the Market Dashboard for the remaining billing cycle after you turn the subscription switch off!
  2. When you cancel a dashboard, you might get a final invoice depending on your billing cycle. This is because we invoice at the end of a billing cycle and do not start like some other software. To identify pending charges for Market Dashboard if any, see below on how to access your Market Dashboard invoices.

Reactivating an existing MD

If you wish to reactivate a previously cancelled Market Dashboard, follow the steps below:
  1. Go to the Market Dashboard page
  2. Turn ON the Subscription switch of your dashboard (the same toggle used when Cancelling a Market Dashboard)
Note:
  1. Similar to creating a new Market Dashboard, $9.99, $19.99 or $39.99 (depending on your plan) would be charged to the card on file. If you have not added a credit card - please go to the Billing page  to add a card. 

How to access your Market Dashboard invoices?

Details about all your prior invoices can be found on the Billing page under the "Market Dashboard Invoices" tab.


The columns on this page show:
  1. Invoice numbers
  2. Billing cycles
  3. Date invoice was due
  4. Date invoice was paid
  5. Amount that was due
  6. Amount that was paid
Also, if you want to keep the invoices for records, you can click the PDF button under the Download column.