How to add a payment method and resolve payment declines
How to add a payment method and resolve payment declines
After your 30-day trial for Dynamic Pricing ends, you’ll need to add an active payment method to continue your subscription. Use thepricing calculatorto see the monthly cost breakdown by entering the number of listings..
Debit Cards: Most major debit cards are accepted. However, non-US debit cards must have a CVV, and occasional failures may occur.
ACH Direct Debit (US Customers): Available upon request—contact support.
PayPal: Available upon request due to higher fees charged by PayPal—contact support.
When adding PayPal, it may prompt you to enter credit card details to proceed. This requirement comes from PayPal, not PriceLabs. For more details, read morehere.
How to Add a New Payment Method
Click on your Profile icon at the top-right corner.
This error occurs when your bank declines a transaction. To resolve it:
Contact your bank to ask why the transaction was declined. Inform them that the charge from PriceLabs is valid and authorized.
Once resolved, return to the billing page in PriceLabs:
Add a new card under the Payment Method tab, or
Pay an open invoice by clicking Pay Now next to it.
Additional Notes:
Most customers resolve this issue by contacting their bank directly. However, if the problem persists, you can try adding an alternative payment method.
Please note that our visibility into the specific reasons for these failures is limited, as payment network systems often lack transparency in their operations.
Manually Processing Payments
If you’ve recently updated your payment method or experienced a failed transaction, PriceLabs will automatically retry the charge. You can also manually process payments:
Click on your Profile icon at the top-right corner.
How does PriceLabs calculate your invoices? PriceLabs is full of features and bells and whistles, but the one thing we've kept simple is our pricing plans; there are no commissions, and in every billing cycle you only get charged for the listings you ...
Market Dashboards can be incredibly powerful as you set up your pricing strategies to maximize revenue. Market Dashboards are fully-automated personalized dashboards that can help you track your location’s STR booking data through easy to digest ...
Revenue Estimator Pro offers instant revenue estimates for properties worldwide. Whether you're looking at properties in your local area or globally, this tool provides detailed revenue reports instantly, including monthly revenues, average daily ...
Maximize your website’s potential by integrating PriceLabs’ Revenue Estimator. This powerful tool allows the visitors of your website to be able to see their property's potential earnings. This enhances visitor engagement, generates high-quality ...
Easily manage your billing address, tax ID, and billing email preferences directly from your PriceLabs account to ensure your invoices are accurate and complete. Before You Start Make sure you have the correct billing address and tax ID information ...
Sign up for training
To help you get the most out of PriceLabs, we have training webinars in English, Spanish, Portuguese and French. Click here to Register.