Adding Date-Specific Overrides in PriceLabs

Date-Specific Overrides

What is a Date Specific Override

It is a manual override that can be added to your listing to adjust the price, the minimum stay requirement, or check-in and check-out rules of a specific date.

How to add a Date Specific Override

You can add a manual override on specific dates to your listing in three ways:
  1. By clicking on the calendar and dragging to select the dates, or

  2. By clicking the 'Add Date Specific Override' button on "Date Specific Override" section to the right of the calendar, which will open a popup window where you can select the start and end dates.

  3. You can also add a manual override on specific dates for multiple listings at the same time from Multi Calendar page:
    1. by clicking on the calendar and dragging to select the dates from multiple listings to add the override.
    2. then select the listings and click on 'Save and Refresh’ to update the rates/minimum stays.
If at least one of the selected listing is mapped as a parent listing, you will see an option to Copy to child listing. Leave this ticked if you want the Date Specific Override to be added to the child listings or untick it if you only wish to set the override for the parent.

Once Date specific Override is added, the listing calendar will look like the image below, showing the manual adjustment with a purple band:

Account and Group-level date-specific overrides 

If you have many listings then making date-specific adjustments for holidays or events to each listing one by one might be pretty time consuming. In such cases, we highly recommend using the account/PMS-level date-specific overrides (or group-level date specific overrides if you have different sets of properties needing different changes!), you can find this on the Customization page. 

Types of Price Overrides

  1. Fixed (available only at listing/group level): you choose your own price for those dates. This price can go outside the lowest/highest price boundary since you're entering your own price, pricing adjustments will no longer apply to a date with a fixed price override in place. 
  2. % of recommended price: Entering "-10" means you want a price that's 10% lower than our recommended price for a listing for those dates. This price will not go outside the lowest/highest price boundary. This price will continue to be dynamic since our recommendations will incorporate new information, and apply last minute discounts and other adjustments.

  3. % of base price (fixed) (available only at group/account level as a replacement for "Fixed" option above): Entering "-10" means you want a price that's 10% lower than the base price of a listing for those dates. This price can go outside the lowest/highest price boundary since you're effectively entering your own price. This price will now be static (no last minute adjustment, etc.). Please do reach out to us at support@pricelabs.co if you do not see this option so we can enable it for your account.
  4. Date-specific maximum and minimum price: Just like price adjustments, you can also specify a different maximum and/or minimum price for certain dates using these options.
  5. Date-specific min-stay value for events and seasons: Note that these settings can be overridden in case there is an orphan day gap and you have setup a rule for that. As an example, if you setup min-stay of 4 for a season, but a gap of 2 available days gets created due to other bookings, this gap can be filled with a 2-day minimum if you have set it up that way.

Important Notes:

  1. Fixed Price > % change on Base Price overrides supersedes other customizations with a fixed price and listing-level fixed minimum and maximum price overrides. For further details on the hierarchy of customizations and overrides, check our guide here.
  2. In order to set a Minimum Stay override, a default minimum stays setting must be set on the listing. To set min stay settings to your listing, you can check our guide here.
  3. In order to set a Check-In and Out Restrictions override, a default check-in and out settings must be set on the listing. To set these restrictions to your listing, you can check our guide here.

Setting Date Specific Override (DSO) below the minimum price

When setting a Date Specific Override (DSO) below the minimum price, you'll encounter a confirmation pop-up to confirm the low fixed price override.

Advanced Override Settings

  1. Only apply to specific days of the week:  In order to apply the Date Specific Override to only specific days of the week we can use this settings.
    1. Example - Every Monday, Tuesday, Wednesday and Thursday, apply a 15% discount

  2. Copy to another date range: This can be used to copy the same settings of the override to another date range without the hassle of doing it again. You can apply this to as many different date ranges as you please.
  3. Example - Apply the same override as November 20-23 to December 2-8

  4. Set Override Expiry: This allows users to set a time duration for the override to be active. Once the specified expiry date is reached, the override is automatically disabled, and the default pricing algorithm takes over, providing a seamless transition between customized pricing and standard settings.
    1. Example - Let's say today is November 3rd, and you want to apply a 15% discount for November 6th but disable it within 1 day of stay date; then come November 5th, the override will be disabled (so the count will be today + number of stay date indicated)
    2. Expired or disabled overrides will be labeled accordingly:

    3. If you have a DSO applied for a longer duration, only the affected dates will be disabled from the override and not the whole DSO.

Pause Override Warnings for Next 24 Hours 

In case you would want to update prices for different sets of dates for a listing or multiple listings with a Date Specific Override (DSO) below the minimum price, you'll see a pop-up each time that can slow you down. To avoid this and apply DSOs faster, you could check the 'Pause Override Warnings for Next 24 Hours' box. This will let you make overrides without any pop-ups for the next 24 hours, saving you time. 

  1. Caution: Use this feature only if you're very sure of your updates, as any mistakes or typos could impact the prices of your listings. 
  2. Please note that for 'Pause Override Warnings' setting in your account settings
    1. The checkbox will be in checked state for any user with >=10 listings.
    2. The checkbox will be in unchecked state users with <10 listings.
  3. Enabling Override Warnings: If you need to enable the DSO pop-ups again while they are snoozed, then go to Advanced Settings from PriceLabs - Account Settings simply uncheck the 'Pause Override Warnings' setting in your account settings and save it. Then, check the setting again and save it. This will reset the counter, making the pop-up option visible on the DSO screens once more.|

Reviewing Prices After Adding a Date Specific Override

When reviewing prices for a listing, you can hover over the dates on the calendar. A popup will indicate that an account-level custom pricing factor is being applied.

Important:

  • To update the override immediately, choose "Add and Refresh" when creating a Date-Specific Override (DSO).

  • Otherwise, click "Save and Refresh" to ensure your rates are updated.

  • If a date has both account-level and listing-level Date-Specific Overrides, the listing-level rules take priority.

Viewing Date-Specific Overrides

You can check all applied overrides in two ways:

  1. From the Pricing Calendar:
    1. Click "View" next to Date-Specific Override (top-right corner).

    2. A modal will display all listing, group, and account-level overrides applied to that listing.
  2. From the Customizations Page:
    1. Use the "All Account-Level Date-Specific Overrides" or "All Group-Level Date-Specific Overrides" buttons.

    2. This allows you to see overrides at the account or group level without scrolling through the calendar.

How to Delete Date Specific Override

You can remove a Date-Specific Override in two ways:

From the Pricing Calendar:

  1. Locate the Date-Specific Override Indicator on the calendar.
  2. Click on it, then click the Trash Bin 🗑️ icon at the bottom right corner of the settings page.

From the Override View Panel:

  1. Click "View" next to Date Overrides (on the right side of the calendar).
  2. Click the Trash Bin 🗑️ icon to delete the override.

For Account or  Group Overrides:

  • Navigate to Dynamic Pricing > Customizations
  • From the Account or Group Calendar, click the Date-Specific Override Indicator.
  • Click on it, then click the Trash Bin 🗑️ icon at the bottom right corner of the settings page.

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