Check-in & Check-out feature

At PriceLabs, we understand that as a property owner or manager, there may be specific days when you prefer to restrict guest check-ins or check-outs. For instance, you might want to avoid scheduling cleaners on Sundays, or you may wish to ensure that guests stay through Saturday rather than checking out on that day.

Check-in/Check-out restrictions are available only for select Direct Channels and Property Management Systems; refer to the Check-In/Out Restrictions Availability table to check compatibility.

Setting Up Check-In/Out Restrictions

To configure check-in/out restrictions at the listing level, follow these steps:

1. Navigate to the Pricing Dashboard or the Review Prices page.
   
2. Click "Edit" in the Customizations section
   
3. Go to the Essentials tab, select the Stay Restrictions section, and enable the toggle for Check In - Check Out restrictions
4. Under Allow Check In On, select the days you want to permit for check-ins.
   
5. Similarly, under Allow Check-Out On, choose the days you want to allow for check-outs.
   
   
   
   

Group or Account Level Check-In/Out Restrictions

1. Navigate to Dynamic Pricing > Customizations.
   
2. Select the group or account you want to customize and click "Edit."
   
3. Enable the toggle for Check-In - Check-Out.
   
4. Under Allow Check-In On, select the days you prefer for check-ins.
   
5. Similarly, under Allow Check-Out On, choose the days you prefer for check-outs.
   
   

Applying Check In/Out Restrictions on Specific Dates

In addition to setting check-in/out restrictions across the calendar, you can apply them to specific dates using the Date Specific Override feature.

Note: To save the check-in/out restrictions successfully in overrides, both the Allow Check-In and Allow Check-Out fields must be populated.

Smart Check In / Out Settings

This advanced feature is available only by request and applies exclusively to users with PMS or channels that support check-in/out restrictions.

To activate it to your account, please reach out to support@pricelabs.co.

There are currently two options available for this setting:

1. Block Check-in/Check-outs that leave orphan gaps

This setting prevents bookings from creating orphan gaps as defined in your settings.

Example Scenario:

• For bookings after 30 nights from today, no guests will be allowed to check in or check out on dates that could create a 1-night gap.

 

Calendar Behavior Based on the Settings:

1. Check-Out Restriction:

   • No guests can check out on the 14th, as this would create a 1-night gap.
   • Guests must check out on the 15th instead.
   • For a 2-night gap, guests will need to book both nights, even if the minimum stay restriction is set to 1 night.
     
     
   
   
   

2. Check-In Restriction:

   • No guests can check in on the 21st, as this would create a 1-night gap.
   • Guests must either start their stay on the 20th or the 22nd to avoid leaving a gap.
     
     
   
   
   

2. Allow Check-in/Check-outs on adjacent nights

      This setting overrides your default check-in/check-out options, opening up your availability on adjacent nights and reducing potential gaps in your calendar.

How Does It Work?
Let’s say your default settings are:

• Check-In: Fridays
• Check-Out: Wednesdays

If you have a booking from Wednesday, June 7th, to Tuesday, June 13th, this would normally leave gaps in availability.

1. Without the Setting:
   Guests wouldn’t be able to check in on Tuesday, June 13th, or check out on Wednesday, June 7th, leaving empty days unbooked.
   
   
2. With the Setting Enabled:
   Check-in is allowed on Tuesday, June 13th, and check-out on Wednesday, June 7th, ensuring no gaps in your calendar.

By activating this feature, you can maximize your availability and increase booking opportunities.

Check-In/Out Restrictions Availability

This feature is supported only for the following PMS/platforms:

PMS	Check-in/out restrictions
365Villas	Check in and Check out
Airbnb	Yes, Check-in only
Apaleo	Check in and Check out
Avantio	Check in and Check out
Ayrton	Check in and Check out
BBPlanner	Check in and Check out
Bedloop	Check in and Check out
Beds24	Check in and Check out
Bookerville	Check-in only
BookingAutomation	Check in and Check out
BookingSync	Check in and Check out
Channex	Check in and Check out
CiiRUS	Check in and Check out
Ciaobooking	Check in and Check out
Cloudbeds	Check in and Check out
Deskline	Check in and Check out
Escapia	Check in and Check out
Everyoffice	Check in and Check out
Eviivo	Check in and Check out
EZCloud	Check in and Check out
FantasticStay	Check-in only
fewo.cloud	Check in and Check out
Freemium	Check in and Check out
FreeOnlineBooking	Check in and Check out
Galaxy Hotels	Check in and Check out
Guesty	Yes - By request. Please reach out to support@pricelabs.co if not already enabled for your account. Note: you cannot view check-in check-out restrictions in Guesty which are updated by PriceLabs.
HOS Booking	Check in and Check out
Hospitable (Smartbnb)	Check in and Check out
Hostaway	Check in and Check out
Hostex	Check in and Check out
Hostfully (used to be Orbirental)	Check in and Check out
Hosthub(Syncbnb)	Check in and Check out
Hostify	Check in and Check out
Hosttools	Check in and Check out
Hotres	Check in and Check out
Houfy	Check in and Check out
IdoBooking	Check in and Check out
Iloca software	Check in and Check out
Interaction Booking Manager	Check in and Check out
iPro	Yes, Must be set in PriceLabs
Italianway(Kalisi) - no price updates	Check in and Check out
Janiis	Check in and Check out
Mews	Check in and Check out
LosjiTech	Check in and Check out
MiniHotel	Check in and Check out
MonsieurChalets	Check in and Check out
Net2rent	Check in and Check out
Octorate	Check in and Check out
OwnerRez	Check in and Check out
RentalWise	Check in and Check out
RoomAdmin	Check in and Check out
RoomSoft	Check in and Check out
SearchAndStay	Check in and Check out
Secra	Check in and Check out
Staah	Check in and Check out
Stays	Check in and Check out
StayNow365	Check in and Check out
Suches Vacations	Check in and Check out
SuperControl	Yes, Must be set in PriceLabs
SuiteClerk	Check in and Check out
Track	Check in and Check out
Update247	Check in and Check out
Uplisting	Check in and Check out
VRBO	Check in and Check out
VR Bookings	Check-in only
Vreasy	Check in and Check out
VRM	Check-in only
Woodoo	Check in and Check out
Zak	Check in and Check out
Homhero	Check in and Check out
URBooked	Check in and Check out

Frequently Asked Questions

1. "I reviewed the table, and my PMS is not listed. What can I do?"
   Answer: Coordinate with your respective PMS or listing channel to set up check-in/check-out restrictions.
   
   
2. "The table shows 'YES' for check-in only. What should I do about check-out?"
   Answer: Set up check-out restrictions directly in your PMS or listing channel.

The details in the table above are subject to change, as we continue to add support for more PMSs in the coming months.

If your PMS is not listed or you would like to confirm the information, please contact us at support@pricelabs.co.

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