PriceLabs Market Dashboard: Billing, Subscription, Cancellation, and Invoices

Market Dashboards can be incredibly powerful as you set up your pricing strategies to maximize revenue. Market Dashboards are fully-automated personalized dashboards that can help you track your location’s STR booking data through easy to digest graphs and insights. Signing up for a dashboard gives you access to all actionable graphs and charts, listing data (CompSets), and downloadable reports and data.

Market Dashboard Subscription

There are two ways to subscribe to a Dashboard:

1. When you create a Market Dashboard, you will start a subscription for the Dashboard. You can check our guide on creating a dashboard here.
   
2. If you had created a dashboard earlier but have not subscribed, you will need to turn the "Daily Refresh" toggle on to subscribe as seen below:
   

Market Dashboard Cost

We have kept the pricing for Market Dashboards simple. Each Market Dashboard costs: 

1. USD $9.99 for up to 1000 listings (plus taxes)
2. USD $19.99 for up to 5000 listings (plus taxes)
3. USD $39.99 for up to 10,000 listings (plus taxes) per month.   

How is sales tax calculated on my Market Dashboard invoice

Depending on where you are located, as mandated by the local jurisdiction laws, PriceLabs is obliged to collect sales tax on your invoice(s). The sales tax amount will be determined based on:

1. number of Market Dashboards currently active
2. your billing address
3. the tax rates as determined by your local jurisdiction
   

The applicable sales tax for your Market Dashboard invoice will be determined at the end of your billing cycle. Your invoice will be updated to reflect the sales tax that will be collected. 

In case you decide to pay your invoices early, we will determine the tax applicable as of date and charge your payment method with taxes as applicable. 

You can update your billing address from the billing page.

Creating a new Dashboard

1. When you generate a new Market Dashboard, $9.99, $19.99 or $39.99 would be charged to the card on file. If you have not added a credit card - please go to the Billing page to add a card. You can also check our guide on adding a payment method here.
   
2. After creation, the Dashboard will refresh daily & the subscription will renew monthly. For your monthly subscriptions, we invoice at the end of the billing cycle. To verify your billing cycle dates - you can see them on the billing page.
3. Note: The billing cycle for the market dashboard can be different from that of Dynamic Pricing depending on when you started your subscription for each of those.
4. There are no contracts for Market Dashboards. When you create your first market dashboard, you will be charged instantly. After that, the billing is month to month and you can cancel at any time. The final charges for the current month will be charged to you at the end of the billing month.

Please be careful when you create a new Market Dashboard. If you create a new dashboard in the middle of the billing cycle, you will be charged immediately at the time of creation.

This new market dashboard will also be included in the next billing cycle along with other existing dashboards.

Hence it is advisable to be mindful of dashboard creation dates, and only create new dashboards in the beginning of the cycle.

Upgrading a Dashboard

1. When you upgrade an existing market dashboard, you will be charged at the time of upgrade.
   
1. You will be charged the difference from the existing plan if you have already paid for the current plan.
   
2. You will be charged in full according to the upgraded plan if you haven’t paid for the current plan in that month.

Unsubscribing or Cancelling a Market Dashboard

(Watch Video)
To cancel your Market Dashboard subscription, follow the steps below:

1. Go to the Market Dashboard page
   
2. Turn off the Daily Refresh switch of your dashboard
   
   

Note: You will still be able to access the Market Dashboard for the remaining billing cycle after you turn the daily refresh switch off!

When you cancel a dashboard, you might get a final invoice depending on your billing cycle. This is because we invoice at the end of a billing cycle and do not start like some other software. To identify pending charges for Market Dashboard if any, see below on how to access your Market Dashboard invoices.

How to access your Market Dashboard invoices?

(Watch Video)

Details about all your prior invoices can be found on the Billing page under the "Market Dashboard Invoices" tab.

The columns on this page show:

1. Invoice numbers
   
2. Billing cycles
   
3. Date invoice was due
   
4. Date invoice was paid
   
5. Amount that was due
   
6. Amount that was paid

Also, if you want to keep the invoices for records, you can click the PDF button under the Download column.

Please note that all the charges and invoices generated will be in USD (except for the users in Brazil, where the charges are in BRL)

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