How to connect PriceLabs to Stayntouch

How to Integrate PriceLabs with Stayntouch

PriceLabs can send dynamic rates and extra guest fees to Stayntouch listings for up to 365 days in advance.

Feature Availability

See what features work with your PMS. Click here to check which customizations are supported for your platform, so you know what options will be available once your listings are connected.

Before You Start

  • You must reach out to Stayntouch at integrations@stayntouch.com and request them to enable your property for PriceLabs.
  • Once Stayntouch team has enabled your property for PriceLabs, they will send you the following credentials in a separate email:
    • Client ID
    • Client Secret
    • Auth URL
    • Connect URL
  • After you have received the above credentials from Stayntouch and once initial rates and availability is defined for all your room types in Stayntouch, now you are ready to connect your property with PriceLabs.

Step 1: Connect Stayntouch to PriceLabs

  1. Log in to PriceLabs.
  2. Click "Add your listings" on the dashboard.
  3. Select Stayntouch from the drop-down menu.
  4. Enter the following credentials and click Connect. Kindly note that the Auth URL and Connect URL should have only the base URL. For example, https://xxx.stayntouch.com/ and https://xxx.stayntouch.com/

Your listings should now be added to your Pricing Dashboard.

Step 2: Set Bedroom Count in PriceLabs

Since Stayntouch does not send bedroom counts to PriceLabs, you must set it manually:

  1. Go to Dynamic Pricing > Manage Listings.
  2. Click the pencil icon under the BR Count column.
  3. Select the correct number of bedrooms and click Save.

Step 3: Reviewing & Syncing Prices

  1. Follow the Getting Started guide to set up your listings.
  2. Review your pricing and settings in PriceLabs.
  3. Enable Sync Prices for automatic updates, or click "Sync Now" to push updates immediately.
  4. Check your Stayntouch account to verify updates

Additional Options

Updating Prices for Different Occupancies

In order to have the prices application for all occupancies for your Stayntouch listings, you are required to set up extra person fees. You can do so by setting extra person fees like below. To learn more about extra person fees, click Extra Person Fee.


Rate Plan Offset Adjustments

PriceLabs can update all base rate plans in Stayntouch for a given property. A default rate plan is required for your Stayntouch property. This is the rate plan whose prices will appear in your PriceLabs calendar for the property. If you'd like to view prices for any other rate plan, simply change the default rate plan. Upon the first import of a property, the first-rate plan will be set as the default.

Changing and Reviewing the Default Rate Plan

  1. Access your listing's Pricing Calendar
  2. On the right-side panel, locate "Rate Plan Customization" and click the "eye" icon to access the customization screen



  3. In the customization screen, you can select a different default rate plan and apply adjustments. These adjustments can be set as a fixed amount or percentage to the rate plans. There are 3 options under 'Update Type':
    • Price and Restrictions: Updates both the price and restrictions for the rate plan.
    • Price: Updates only the daily price.
    • None: Skips the rate plan entirely.



  4. Click "Save Rate Plans" to save and apply your changes.

Alert
Kindly note that due to Stayntouch API limitations, the price updates for your room types might take several minutes based on the number of active rate plans which are enabled to receive updates from PriceLabs. 

Next Steps

✅ Review pricing and rules regularly.
✅ Join our Intro to PriceLabs Live Training for further insights.
✅ With these steps, your PriceLabs-Stayntouch  integration should run smoothly!