Troubleshooting Common Issues
Booking.com Monthly View When Connected Through Talkguest
When a Booking.com listing is connected to any API partner—including RMS or PMS platforms—the monthly calendar view in Booking.com becomes unavailable. Users will only be able to access the list view and yearly view of the calendar. This is expected behavior on Booking.com’s side and applies universally to listings integrated via API.
More details here.
New Listings Not Added When Reconnecting the Talkguest Account
If you adding new units later on, the API key may need to be regenerated. If you reconnect the your Talkguest Account but the new listings are not added, please follow the steps below.
- Go to Settings → Dynamic Pricing → PriceLabs → Actions (in the top-right corner of the page) → Delete
- And then, create a new integration by following the initial setup steps.