How to connect PriceLabs to STAAH

How to Integrate PriceLabs with STAAH

PriceLabs can send daily rates, minimum stay requirements, and check-in/check-out restrictions to STAAH for up to one year in advance.

Feature Availability

See what features work with your PMS. Click here to check which customizations are supported for your platform, so you know what options will be available once your listings are connected.

Before You Start

  1. If a new room is imported into PriceLabs and rates are synced to Staah but do not appear on the Staah calendar, please contact Staah support and request them to perform an RMS sync for PriceLabs.
  2. If you are not migrated to Version 2 RMS, you may face issues while importing the properties in the PriceLabs dashboard. In such a case, you need to contact support@staah.com to migrate the properties. 
  3. Linked rooms in STAAH are virtual rooms and hence they will not be imported in PriceLabs. Reach out to STAAH to setup revenue control matrix for Linked rooms to derive the rates of such rooms on the basis of Parent rates.

Step 1: Prepare Your STAAH Account

  1. Contact STAAH Support at support@staah.com to enable both Metachannel and RMS connection to PriceLabs. This is the most important step without which the property and rate import will not work in PriceLabs.
  2. Subsequently, request for your Property ID and Max ID from STAAH.
  3. Once you receive your Property ID and Max ID, log in to your STAAH account.
  4. Create a new Rate Plan/ Rate Code.
    1. Go to Property Settings ( by Clicking on 3 lines on top right of the dashboard) → Select Rate Code
    2. Create a new rate plan alled "PriceLabs" by clicking on the (+) icon and selecting "Add Rate Code" option shown below. This would be considered as the Master Rate Plan. 
      PriceLabs will send pricing and settings to this Master Rate Plan. If you’re unable to create a Master Rate Plan, please contact support@staah.com to enable this feature on your account.

Step 2: Connecting Staah to PriceLabs

  1. Log into PriceLabs.
  2. Click "Add your listings" (if you have no listings) or "Add/Reconnect Listings" (if you already have listings).
  3. Select "PMS / Channel Manager" and choose STAAH from the dropdown.
  4. Enter your STAAH Property ID in the Property ID field then click Connect



  5. Once connected, your STAAH listings will appear in your PriceLabs dashboard

Step 3: Reviewing & Syncing Prices

  1. Follow the Getting Started guide to set up your listings.
  2. Review your pricing and settings in PriceLabs.
  3. Enable Sync Prices for automatic updates, or click "Sync Now" to push updates immediately.
  4. Check your STAAH account to verify updates

Additional Setup Options/Features Supported

Use PriceLabs Rates for Other Rate Plans

If you have multiple rate plans in STAAH and want them to follow the rates from your PriceLabs Master Rate Plan, you can map them as child rate plans. This setup lets child plans automatically derive pricing from the Master plan.

You can also apply rate formulas to adjust the pricing for each child plan. For example:

  1. Standard = 1.1 (10% premium)
  1. Bed and Breakfast = 1.2 (20% premium)
  1. Non-Refundable = 0.9 (10% discount)

These formulas will adjust the rates pushed to the "PriceLabs" Master Rate Plan accordingly.

Troubleshooting Common Issues

Booking.com Monthly View When Connected Through STAAH

When a Booking.com listing is connected to any API partner—including RMS or PMS platforms—the monthly calendar view in Booking.com becomes unavailable. Users will only be able to access the list view and yearly view of the calendar. This is expected behavior on Booking.com’s side and applies universally to listings integrated via API. More details here.

Next Steps

✅ Review pricing and rules regularly.
✅ Join our Intro to PriceLabs Live Training for further insights.
✅ With these steps, your PriceLabs-STAAH integration should run smoothly!