How to connect PriceLabs to RoomCloud

How to Integrate PriceLabs with RoomCloud

PriceLabs can send rates, minimum stay and check-in and check-out settings for both single and multi-unit RoomCloud listings for up to 730 days in advance.

Feature Availability

See what features work with your PMS. Click here to check which customizations are supported for your platform, so you know what options will be available once your listings are connected.

Before You Start

To connect your property to PriceLabs via RoomCloud, you must submit a connection request directly from your RoomCloud account.

How to Request the Connection:

  1. Log in to your RoomCloud account. 
  2. Open a support ticket from within the platform.                                                                                                                                                                                                                                                                
  3. In the ticket, request that RoomCloud support connect your property to PriceLabs.
  4. The RoomCloud support team will process the request and complete the connection on their side.
  5. Once RoomCloud confirms the connection, you can proceed with importing your room types into PriceLabs and enabling sync.

Before importing your RoomCloud properties into PriceLabs, log in to your RoomCloud account and follow the below steps:
  1. Click on your profile=>Property List and copy the Property code. This will be required for importing the room types of the property in PriceLabs. If you have multiple properties, then each property code will have to be noted as you can import one property at a time.                                                                                                                                 
  2. Click on Property on the left menu=>Property Details=>Detail tab and scroll down to locate the property location. Copy and take a note of Latitude & Longitude. 

Without these, you will not be able to import your properties.

Step 2: Connect RoomCloud to PriceLabs

  1. Once the Revenue Management module is enabled, log in to your PriceLabs account.
  2. Click the "Add your listings" or "Add/Reconnect Listings" button.
  3. Select "RoomCloud" from the dropdown menu.
  4. Enter your Hotel ID and property Latitude & Longitude.
  5. Click "Connect"
Your RoomCloud listings should now appear in your PriceLabs dashboard! Please note that each each room type of the property will be imported as a listing in PriceLabs. If you have multiple properties, then each property will have to be imported individually.

Step 3: Set Up Rate Plan Offset Adjustments

PriceLabs can update all base rate plans in RoomCloud for a property. However, you must set a default rate plan:

  1. By default, the first rate plan received from RoomCloud is set as the default.
  2. You can change the default rate plan in the "Rate Plan Customization" screen in PriceLabs.

To adjust rate plans:

  1. Access your listing's Pricing Calendar
  2. On the right-side panel, locate "Rate Plan Customization" and click the "eye" icon to access the customization screen
  3. Specify an adjustment as a fixed amount or percentage.
  4. Choose from three options:
    1. "Price and Restrictions": Updates both daily prices and minimum stays.
    2. "Price": Updates only the daily price.
    3. "None": Skips the rate plan entirely.

Step 4: Reviewing & Syncing Prices

  1. Follow the Getting Started guide to set up your listings.
  2. Review your pricing and settings in PriceLabs.
  3. Enable Sync Prices for automatic updates, or click "Sync Now" to push updates immediately.
  4. Check your RoomCloud account to verify updates

Next Steps

✅ Review pricing and rules regularly.
✅ Join our 
Intro to PriceLabs Live Training for further insights.
✅ With these steps, your PriceLabs-RoomCloud integration should run smoothly!

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