How to Integrate PriceLabs with Previo

How to Integrate PriceLabs with Previo

When actively syncing with Previo, PriceLabs can send dynamic prices and minimum stay restrictions to your listings for dates up to 365 days from today.

Setting up rates in Previo

  1. If your listings are hotel listings, kindly reach out to Previo first and request for them to activate connection to PriceLabs for your hotel.

  2. Before importing your Previo room types as listings in PriceLabs, log into your Previo account and click on 'Pricelist' menu as shown below:
    1. You will now be able to review the prices and availability set for your room types in Previo. Kindly ensure that all the room types have initial prices and availability set for at least 2 years in future. 
    2. If a room type shows availability on any date in the calendar but has no corresponding rates, PriceLabs will automatically update the rates for those dates when the sync toggle is turned ON.

  3. When you're ready to import your listings to PriceLabs, log on to your Previo account and note the Hotel ID which is present in the URL for your hotel in Previo, as indicated in the below screenshot.


  4. Head over to your PriceLabs account, click the "Add your listings" or  "Add/Reconnect listings" button, select Previo from the drop down.
  5. Enter your Previo Hotel ID and click on 'Connect'.


  6. Click "Connect" and you should see your Previo listings on your PriceLabs dashboard! 
Click through our Getting Started Guide, or join one of our Intro to PriceLabs Live Training Sessions to get a good tour of the system. When you're happy with your rates, you can toggle the sync switches to the green on position and wait for our regular nightly sync, or press the Sync Now button to push your rates to Previo. 

Common Error: No rates available for occupancy 1 for this listing in Previo


This error happens when rates configured based on the entire room rather than the number of occupants in Previo because PriceLabs support syncing rates based on the "Pricing Policy" where rates vary depending on the number of people in the room. To fix this, please follow the steps below:
  1. Navigate to Pricelist from the Navbar.
  2. Click on the Settings icon at the top-right corner.
  3. Locate the Pricing Policy section.
  4. Select "Rate differs depending on the number of people in the room."
  5. Click Save to confirm the changes.

How to update prices for different occupancies in Previo?

By default, we will update the same prices for all occupancies for a room type in Previo. However, if you wish to set different prices for different occupancies, you can do so by setting extra person fees like below. To learn more about extra person fees, click here.

Updating Minimum Stay in Previo

Previo does not allow us to update a min-stay greater than 28 days. If the min-stay on any date in the calendar is set greater than 28, the sync will fail. 

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