How to connect PriceLabs to Channex

How to Integrate PriceLabs with Channex

PriceLabs can update dynamic rates, minimum stay settings, and check-in/check-out restrictions to Channex for up to 540 days in advance.

Before You Start

  1. PriceLabs only supports perRoom type prices and does not support occupancy/perPerson prices.
  2. The API Key feature in Channex is not enabled by default for all users. Before you start, ensure that you already have an active subscription in Channex. If you already have an active subscription but don’t see the option, try refreshing your browser or logging out and back in.
  3. When both PriceLabs and anothet PMS is sending prices to Channex, the PMS will override prices pushed by PriceLabs. If you are using PriceLabs, do NOT update prices in Channex via the PMS.

Step 1: Create an API Key in Channex

  1. Log into your Channex account.
  2. In the User Profile, find the API Keys section and click Create new API Key.

  3. Enter a Title for the key.
  4. Check or uncheck Access to all Properties
    1. If you want to connect all your Channex properties with PriceLabs, check the Access to all Properties box. Proceed to 5.
    2. If you want to connect only selected properties, uncheck "Access to all Properties" and manually select the properties to link with PriceLabs.

  5. Click "Create" to finalize the API Key.

The API Key will only be shown once. Be sure to copy and store it safely. If you lose it, you will need to generate a new one.

Step 2: Import Your Channex Listings into PriceLabs

  1. Log into your PriceLabs account.
  2. Click "Add Your Listings" on your PriceLabs dashboard.
  3. Select "Channex" from the dropdown menu.
  4. Paste the API Key you copied from Channex into the designated field.
  5. Click "Connect."

Your Channex room types will now be imported as listings in PriceLabs. You can now begin reviewing prices for these listings.

Step 3: Adjust Rate Plan Offsets

PriceLabs updates Parent rate plans in Channex for each room type.

  • A default rate plan is required for Channex listings.
  • By default, PriceLabs selects the first imported rate plan as the default.
  • Under Rate Plan Customization in PriceLabs Pricing Dashboard → Review Prices, you can change the rate plan as well as the additional options below anytime.

Rate Plan Customization Options

Offset Adjustments

In Rate Plan Customization, you can modify how PriceLabs adjusts rates for different rate plans. There are two types of adjustments:

  • Fixed Amount Adjustment: Increases or decreases the rate by a set currency amount (e.g., $10 higher or lower than the base rate).
  • Percentage Adjustment: Adjusts the rate based on a percentage (e.g., 5% higher or lower than the base rate).
Update Type Options

When updating rate plans, you can choose from three different update options:

  • "Price and Restrictions": Updates both pricing and restrictions (such as minimum stay settings).
  • "Price": Updates only the daily rates, without modifying restrictions.
  • "None": Skips updating that rate plan entirely.

Step 4: Reviewing & Syncing Prices

  1. Follow the Getting Started guide to set up your listings.
  2. Review your pricing and settings in PriceLabs.
  3. Enable Sync Prices for automatic updates, or click "Sync Now" to push updates immediately.
  4. Check your Channex account to verify updates

Next Steps

✅ Review pricing and rules regularly.
✅ Join our Intro to PriceLabs Live Training for further insights.
✅ With these steps, your PriceLabs-Channex integration should run smoothly!

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