How does sync work in PriceLabs

How Often Are Rates Synced & How to Sync Listings?

When you import your listings into PriceLabs, you have time to set them up and adjust settings before syncing. The prices you see in PriceLabs will not automatically apply to your listings until you enable syncing.

This article covers how to start syncing and other key details you need to know.

When Will My Listings Start to Sync?

Your prices in PriceLabs will only be pushed to your OTA/PMS once you switch on the Enable Price Sync toggle.


Note:

  • If this toggle is off, your OTA/PMS prices will remain unchanged.
  • Turn this toggle on only after you’ve finished setting up your listings and reviewing your prices.

How Often Are My Rates Synced?

Automatic Sync

Once the Enable Price Sync toggle is turned on, PriceLabs syncs rates once per night:

  • 6 PM – 6 AM Chicago Time
  • 23:00/0:00 – 12:00/13:00 UTC (depending on daylight savings time)

Manually Syncing Prices

If you just added a listing and want to sync immediately instead of waiting overnight:

  1. Click "Review Prices" to open the listing calendar.
  2. Click "Sync Now" to push updates immediately.

Sync Now Reliability:

  • Sync Now works 99.97% of the time.
  • If there are temporary connectivity issues with your PMS, multiple attempts may be required, causing slight delays.
  • Refresh your page after clicking Sync Now to check the Last Synced time on the dashboard or below the Sync Now button on the calendar view.

Bulk Refresh and Sync

If you manage many listings, syncing each one individually can be time-consuming. Instead, use:

  1. Account-Level Sync – Sync all listings in your PMS account at once.
  2. Group-Level Sync – Sync only a specific group of listings.

How to Use Account/Group-Level Sync

  1. Navigate to Dynamic Pricing > Customizations.
  2. Click the three dots on the right-most side.
  3. Click Refresh Listings in Account (or Group) and "Sync Now" to sync all listings in the selected group/account.
Account Level

Group Level

Scheduling When Listings Get Price Updates (Timed Sync)

PriceLabs offers additional options to schedule syncs at specific times. You can find these under Account > Settings:
  1. Specify Your Own Sync Time
    1. This allows you to specify what time you want your daily sync to happen.

  • Additional Sync

    • This allows you to schedule additional automatic daily sync
    • Additional cost: $1/listing/month

For more details, refer to: Scheduling When Your Listing Syncs (Timed Sync)

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