How to Integrate Pricelabs with Escapia

How to Integrate Pricelabs with Escapia

PriceLabs can send daily rates, minimum stay requirements, and check-in/check-out restrictions to Escapia listings for up to 540 days in advance. 

Before You Start

Before you can integrate your Escapia with PriceLabs, you must first email partnersupport@homeawaysoftware.com  and request them to add PriceLabs to the partner picker list for your account.

Step 1: Set Up Your Escapia Account

  1. Enable PriceLabs as a Partner

    • Log into Escapia and navigate to Admin → Setup → EscapiaNET → Network Partners.
    • Check the box for PriceLabs.Inc and click "Save & Finish".

  2. Distribute Units to PriceLabs

    • Navigate to Admin → Setup → EscapiaNET → Unit Distribution.
    • Open the connection with PriceLabs.Inc and select the units you want to distribute.

  3. Enable API Permissions

    • Navigate to Admin → Setup → Vrbo Software Partner.
    • Click "Manage Partner" for PriceLabs.Inc.
    • Check the box for Enable Partner and enable the following permissions:
      • getReservationById
      • getReservationByNumber
      • getReservationChanges
      • searchReservationSummaries
    • Scroll down and save your changes.

  4. Switching to Rates Manager in Escapia

    • If your account is using Advanced Pricing, you must switch to Rates Manager to allow PriceLabs rates to sync.
    • Navigate to Reservations → Setup → Reservations and change the pricing engine to Price Manager.
    • Ensure Global Rates Settings are configured with a minimum night stay and lead time before switching to Rates Manager.

Step 2: Connecting Escapia to PriceLabs

  1. Log into PriceLabs.
  2. Click "Add Your Listings" (if you have no listings) or "Add/Reconnect Listings" (if you already have listings).
  3. Select "PMS / Channel Manager", then search for Escapia from the dropdown menu.
  4. Enter your Escapia Agency ID and Primary Email associated with your Escapia account.
    • Finding Your Escapia Agency ID: Click the profile icon in the top-right corner of Escapia.

    • Finding Your Primary Email: Navigate to Escapia → Admin → Business.

  5. Click "Connect" to complete the integration.

Step 3: Reviewing & Syncing Prices

  1. Follow the Getting Started guide to set up your listings.
  2. Review your pricing and settings in PriceLabs.
  3. Enable Sync Prices for automatic updates, or click "Sync Now" to push updates immediately.
  4. Check your Escapia account to verify updates
Note: Escapia performs a unit validation test once per day, so newly added units may take up to 24 hours to appear in PriceLabs.

Step 4: Adding New Units to PriceLabs (Optional)

If you have already imported your listings to PriceLabs but need to add new listings, complete the following in Escapia:

  1. Navigate to Admin → Setup → EscapiaNET → Unit Distribution.
  2. Open the PriceLabs connection and select the new unit.
  3. Ensure the following requirements are met:
    1. Rates Manager pricing engine is enabled.
    2. At least one rate is set for the next year.
    3. Bathroom information is updated.
    4. Listing Readiness Report status is Pass.

  4. In PriceLabs, click "Add/Reconnect Listings", select Escapia, and re-enter your account credentials.

Troubleshooting Common Issues

Minimum Stay Restrictions in Escapia

  1. Escapia limits minimum stay settings to a maximum of 98 days.
  2. If your minimum stay exceeds 98 days, the sync will fail.
  3. If no minimum stay settings are set in PriceLabs, Escapia will use the default Global Rates Settings.

Missing Base Rates / No Rates in Escapia

Cause: The new Rates Manager in Escapia does not have any rates set.
Solution:
  1. Go to Rates → Global Rates Settings in Escapia and enter a default minimum night stay and lead time.
  2. Navigate to Rates → Rates Manager and click "Populate Your Rates".
  3. In PriceLabs, refresh the page and click "Review Prices" for the affected listing.

Next Steps

✅ Review pricing and rules regularly.
✅ Join our Intro to PriceLabs Live Training for further insights.
✅ With these steps, your PriceLabs-Escapia integration should run smoothly!

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