Step 4. Check that you have the correct rate set and description assigned then tick the check box for "Enable Property" to enable them. Also, make sure that the "Use Nightly Floor Rates" switch is unchecked (not selected).
Step 5. Now go to PriceLabs and click the "Add your listings" button (if you don't have any listings yet) or "Add/Reconnect Listings" (if you have listings on your PriceLabs account already) on your PriceLabs dashboard, select "PMS / Channel Manager" and search for CiiRUS from the drop-down. Enter your CiiRUS ID (you can find your CiRUSS ID near your Account name; see picture below). Click "Connect" and all of your enabled CiiRUS listings will be imported to PriceLabs.
Now that you have added you CiiRUS properties to PriceLabs, Head over to our Getting Started Guide to learn more about PriceLabs. We also recommend joining our Live Training Sessions to get a good tour of the system and available customizations.
Resolving Missing Rate Band Issues
If you are seeing notifications that rate bands are missing for your CiiRUS listings, you will need to add a date band with a daily rate that covers at least two years and a minimum stay requirement of at least 1 night. This is done by editing the rate set for each property and adding on additional bands at the end of the current rate set. If you are an existing PriceLabs customer, you can add additional date bands to your existing PriceLabs rate set for each property.
If the property getting the error already has date bands that cover dates beyond two years, check to make sure the rate set for that property has a unique name. When syncing to PriceLabs all CiiRUS listings must have unique rate set names.
Once additional date bands have been added to your properties in CiiRUS, or rate sets have been renamed, you can return to PriceLabs and manually sync your account using the "Sync Now
" button on the Customizations Page
If adding additional date bands does not resolve the error, please submit a support ticket using the button below.
No Rate Rows Returned
If you are seeing a notification saying "No rate rows returned" when trying to review prices for a new CiiRUS listing in PriceLabs, you will need to check that date bands and nightly rates and a minimum stay requirement of at least 1 have been added to the rate set for that property in CiiRUS. If no date bands exist for that rate set, please add date bands with nightly rates that cover dates beyond two years and a minimum stay requirement of at least 1 night. Once that has been done, return to PriceLabs and attempt to review prices again for that listing.