Adjacent Factor Customization

Adjacent factor Customization can help encourage or discourage back-to-back bookings and lets you adjust the rate for the selected number of days before and after a booking. Let's take a look at how to make the best use of it for your use case: 

This setting can be found under Customizations > All Customizations > Adjacent Factor 

Case 1:  When to apply a discount on Adjacent Factor?
When you want to ensure that the day before and after a reservation should get booked quickly at a discounted price to prevent gaps.

Case 2:  When to apply a premium on Adjacent Factor?

Suppose your STR /property operationally has a hard time handling same-day turns, or your listing has a high BR count/big place and requires more cleaning time/cost. In that case, a premium can help discourage back-to-back bookings or at least bring in more revenue that could help with operational costs. 

Do you also want Adjacent Factor to apply on weekends? 
By default, we do not apply the Adjacent Factor settings to weekend days, as we understand that users have different pricing strategies for weekends where you price them higher. An Adjacent factor discount might interfere with your higher price. However, if you want the Adjacent factor to also apply on weekends, then tick the box for "Also apply on weekends". 

What if Adjacent Day discount/premium is applied together with Orphan Day or Last Minute prices?

Please note that if an Orphan Day is also a Last-Minute Day and Adjacent day, and discounts/premiums are set for 2 or 3 of these customizations, the system will use the rules below:

1. If two or three are discounts, the larger discount is applied (since applying all discounts can result in a huge discount)
2. If two or three are premiums, all premiums are applied
3. If two are discounts and one is a premium, the larger discount and the premium is applied.
4. If one is a discount and two are premiums, both are applied.

Below are some examples:

Example 1:

Orphan = Discount 40%

Last min = Discount 30%

Adjacent day = Discount 20%

Applied = Orphan Discount 40%

==========================

Example 2:

Orphan = Discount 40%

Last min = Discount 30%

Adjacent day = Premium 20%

Applied = Orphan Discount 40% and Adjacent day Premium 20%

============================

Example 3:

Orphan = Premium 40

Last min = Premium 30

Adjacent day = Discount 20

Applied = All three will apply in this case (Orphan 40% premium, Last min 30% premium and Adjacent day 20% discount)

Notes:

1. Adjacent Factor Customization can only be applied within 1 and 30 days.
   
2. Rates will only be adjusted the next time a sync happens after a booking is made. So, if a reservation is made in the early morning, this customization might not be applied until the next time prices sync automatically overnight. However, adjusted rates will push anytime a manual sync is done after a reservation is made by clicking "Sync Now".
   
3. While a premium can be put in place so that adjacent days are less attractive to guests, there's no guarantee that guests won't book these days, and your regular listing maximum price will still be in effect (though that can be adjusted with Date Specific Overrides). 
   

Video Tutorial

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