FAQ & Troubleshooting
How to download the PriceLabs desktop app?
We now have a PriceLabs desktop app! Enjoy quicker loading times than ever before, so you can effortlessly fine-tune your property pricing and stay ahead in the vacation rental game. Our desktop app is currently ONLY available on Chromium-based ...
Does PriceLabs have a phone application?
We are sure that you have wondered this at some point while using PriceLabs on your phone. And to answer this simple question, we do not have a mobile application today! We are continuously striving to improve PriceLabs and bring about a feature that ...
How to Edit the Listing Bedroom Count?
When we calculate our recommended rates, one important factor we look at is how your listing compares to others of a similar size. We use the number of bedrooms in listings within your market to help with this process. Occasionally, we may encounter ...
How to filter listings in your dashboard?
Do you ever look at your dashboard and feel overwhelmed by all the listings present? It won't be a surprise if you do! Being able to filter out the options so that you only see what you need to, is super important. And you can do so by using the ...
Upload/Download Features in PriceLabs
When managing multiple listings, CSV files can make it easier for bulk data editing due to their efficient and standardized format. They allow for easy editing of multiple rows or columns, can be opened in different software applications, and provide ...
How to use PriceLabs Customer API to send the prices to Wordpress/ Wix website?
Step 0: Please ensure that the listing is active in PriceLabs. It might be connected through any PMS/channel (Airbnb/VRBO). Step 1: Next enable your API key from PriceLabs. Where to find your API Key Go to the account settings page, click "API ...
How to check if my listings are synced successfully?
Here at PriceLabs, we understand how important it is to keep your listing syncing so that the rates and customizations are constantly updated. We strive to keep it consistent and would want to ensure that you are informed if the listing is still ...
Do I need to have a listing to create an account?
For PriceLabs - Dynamic Pricing your listing needs to be live and bookable. Otherwise, PriceLabs won't be able to fetch the data for your listing and add them to your account. If you have a new listing which is not yet live and you are not confident ...
Can I block or unblock my calendar on PriceLabs?
Being a revenue management tool, availability is not set/altered in PriceLabs. PriceLabs does not handle calendar blocking at this time. We fetch your listing's availability from your Property Management System(PMS) or your booking channel. ...
What happens when Min-Stay or check-in/check-out restriction is removed from PriceLabs?
When you remove a customization from PriceLabs, it's crucial to understand that the system won't automatically revert to the default settings on your OTA or PMS. Instead, the platform will continue to apply the last pushed customization until you ...
Customizations which allow Below Minimum Prices
As explained in this article, "the minimum rate is the lowest price a user sets for their listing" -- and as the name suggests, would be the 'minimum' or the least possible recommended rate from PriceLabs for the listing, no matter what ...
What are minimum, base, and maximum prices- How to set them up?
We’re sure you must have seen fields for Min, Base, and Max prices over a few places within PriceLabs. This article will explain what these terms are along with their purpose. Minimum Price The minimum rate is the lowest price a user sets for their ...
Does PriceLabs cover my area?
Absolutely! PriceLabs works in any location around the world that has some competition we can track! We do have a bunch of clients in several countries -including Russia, South Africa, Japan, etc. Our platform doesn't have Geo-Restriction and covers ...
How to export rates as CSV
There are a few ways to export rates as CSV from PriceLabs. Please see below: Exporting individual listing rates Step 1: Go to the Calendar view of a listing and click the three dots in the top-right of the calendar section. Step 2: Click Download ...
Account Logs: Track settings changes made in your account
If you want to understand the changes in your customizations and pinpoint the specific time and date when the settings were changed or applied, you can refer to your account logs. You can search the logs at listing, group and account levels. You can ...
Performance Metrics on PriceLabs Dashboard and Multi Calendar
Why Performance Metrics & How to Use them for Revenue Management? Metrics are the backbone of measuring success and finding areas of improvement. With the new performance metrics, you can easily sort, filter, and view listings across 7+ useful ...
Making the most of the data visualizations in PriceLabs!
Over the last two years, we've started providing more and more data about your listing's neighborhood, your overall market, and your own portfolio. While most of the functionality is fairly intuitive, we wanted to highlight some great functionality ...
Using VRBO data for your dynamic pricing!
After 2 years of tracking VRBO booking trends, we're finally ready to put them to work. You can now opt in to have VRBO data drive your dynamic pricing recommendations if you are in a VRBO heavy market. We did want to add a few findings from out ...
Listing Location Settings in PriceLabs
Part of our rate adjustments are based on the hyper-local data we use to track demand for your listing's area, so it is very important to make sure the correct location is set for your listing. If the location for your listing is off by even a few ...
Using Tags in PriceLabs
Tags in PriceLabs can be anything you please; listing addresses, unit numbers, locations, number of bedrooms, you name it! If your PMS has a nickname field, you'll see the option to include listing nicknames when importing, and the nickname will ...
BookingAnalyzer: Understand Booking Trends in Your Listings
Note: BookingAnalyzer is a stand-alone excel tool that can be downloaded here. It is completely free, and does not require creating an account. It can help you find actionable trends in your bookings that can increase your revenue. We frequently get ...
Creating an Airbnb Password
This guide is only applicable if you're connecting your Airbnb listing to PriceLabs using our Chrome Extension. If you usually log in to Airbnb using your Facebook, Google, or Apple account, you'll need to create an Airbnb password to integrate your ...
How often are my rates synced to my PMS, and how does "Sync Now" work
How often are my rates synced to my PMS or Booking Channel? By default, we sync rates once every night between 6PM and 6AM Chicago time or between 23:00/0:00 and 12:00/13:00 UTC (depending on daylight savings/summer time). If you just added a listing ...
How to Change the Currency of a Listing
We at PriceLabs don't store the currency of a listing. We get this information from the PMS/Channel/OTA directly while importing the listings. If you've just changed the currency of the listing in the PMS/channels/OTA, then you need to Reconnect your ...
Changing or Updating Your Email Address and Password in PriceLabs
You can change the email address associated with your PriceLabs account at any time. You may want to do this if you don't have access to the email id with which the account was originally created, or if your company name/domain has changed. Simply ...
Frequently Asked Questions
Can I add multiple Airbnb and/or PMS accounts on the same PriceLabs account? Absolutely! You can add as many accounts as you want. Just use the 'connect your Airbnb/PMS account' button and enter the credentials for the new Airbnb account. The ...
How Are the Price Recommendations Calculated?
Our algorithm integrates multiple factors, customizable inputs, and controllable settings, alongside data-driven analytics, to deliver enhanced results. When you review prices for a listing for the first time - You must first set your Base Price of ...
Pricing Beyond 1.5 Years
For most of our listings, we default to sending prices for a period of 1.5 years (540 days). However, we have observed that not many bookings are made more than 1.5 years in advance, which can make it challenging for our system to detect events. For ...
How to delete listings from PriceLabs?
Before proceeding to hide/delete your listing(s), please make sure to turn off the Sync Prices switch first. How to HIDE a Listing from your Dashboard (Watch Video) If the listing is still available but is currently snoozed or temporarily ...
How to reconnect listings?
Whenever you update your PMS/Channel Manager/OTA's account password, add new listings, or make changes to your listings' details such as the listing name and location, you'd have to reconnect your listings in order for the changes to apply and show ...
Misplaced Listings
Did you temporarily misplace a listing or two after using the sort or hide function? We can help you find it! Lost listings can generally be found one of two ways: First, check to make sure your listing hasn't been hidden by going to the Manage ...
Inconsistent Rates
We find that we get these two questions mostly from users that have a PMS or Channel Manager to broadcast their PriceLabs pricing across multiple platforms. Some services/systems will allow users to add discounts or premiums on top of the pricing ...