How to reconnect listings?
Whenever you update your PMS/Channel Manager/OTA's account password, add new listings, or make changes to your listings such as updating the listing name and location, you'd have to reconnect your listings in order for the changes to apply to PriceLabs and prevent sync issues.
For Airbnb, reconnection is done through the Extension. You can find the detailed steps here.
Here are the steps on how you can add your new listings/reconnect your listings:
- From the Review Prices page, click on "Add/Reconnect Listings"
- Select either PMS/Channel Manager or Airbnb/VRBO/Houfy
- There are 2 options from here, depending on your connected channel:
- Re-enter your credentials
- Reconnect Existing Account - select the account you wish to reconnect from the dropdown
- Once done, click "Connect"/"Reconnect Account"
Once we successfully reconnect your account, all of your listing details, such as the listing name and location, will be updated. Plus, any new listings will be added to your dashboard.
Detailed instructions for each PMS on how to integrate with PriceLabs can be found here.
PriceLabs gets all of the location and description information about a listing from the PMS/Channel Manager/OTA that hosts the listing. Any time listing information needs to change, that change has to happen on the PMS first, and then the accounts must be reconnected for the change to take effect on the PriceLabs side.
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