Pausing or canceling your subscription
If you plan to come back PriceLabs in some weeks/months, you can pause your subscription by turning off the sync switch for each property and we'll stop updating prices. This way all your settings and listings will remain. After turning sync off you will receive one final invoice for services used -- since we bill in arrears -- but this will the be last invoice you'll see until sync is turned back on. This last invoice will be issued on the last day of the billing cycle and your credit card will be charged three days after you receive your invoice. Billing cycle dates and invoice details can be found on your billing page. Our billing policy is to invoice for all unique listings regardless of the number of days synced in the billing cycle. You can read our full billing policy here
If you are temporarily pausing your account, please don't delete your listings. If you delete your listings, all your settings within PriceLabs associated with the listing will be lost and you'd have to start from scratch when you come back.
While we hope that you give us feedback regularly, any feedback that you can give us about why you're deleting your account or canceling subscription with us would be very helpful for us to improve our service.
Deleting your PriceLabs account
If you are looking to pause your subscription temporarily, please refer to this article: https://help.pricelabs.co/portal/en/kb/articles/pausing-your-subscription If however, you do not want to not use PriceLabs ever again and want us to remove your ...
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