Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA)

Login Flow

  1. Enter your PriceLabs email and password.


  2. If credentials are valid, you will be prompted for OTP verification.


  3. Enter the 6-digit OTP sent to the email.


  4. Upon successful verification, you will be logged in.

OTP Rules

  1. Validity: 10 minutes
  2. OTP is single-use
  3. Generating a new OTP will invalidate any previously generated OTP

Resend OTP

  1. OTP can be resent after 60 seconds
  2. Maximum 3 OTP requests allowed within 15 minutes
If the limit is exceeded:
  1. If OTP generation limit is exceeded users will have to wait for the 15 minute window to complete.
  2. Any active OTP is invalidated

Verification Attempts

  1. Maximum 5 incorrect OTP attempts (per OTP)
  2. If exceeded, restart the login process

MFA Access & Controls (Admin Only)

  1. MFA is controlled at the admin level
  2. Enabling MFA applies to all users (admin + sub-users)
  3. Disabling MFA removes it for all users
  4. Setting is available under Advanced Settings
  5. Only admins can enable or disable MFA

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