Inconsistent Rates

We find that we get these two questions mostly from users that have a PMS or Channel Manager to broadcast their PriceLabs pricing across multiple platforms. Some services/systems will allow users to add discounts or premiums on top of the pricing that PriceLabs is sending. If PriceLabs is sending pricing to a PMS and that PMS is told to add 10% to any prices sent to a specific channel (like Booking.com or Airbnb), then that premium will be added after PriceLabs communicates with the PMS.

We have also found that there can be a delay in when the PMS or Channel Manager sends out the prices that it was sent by PriceLabs. This delay in broadcast has occasionally led to a booking made at a less than ideal price. 

Please submit a ticket if you are seeing a difference in prices between your PriceLabs and PMS/OTA calendar or rates tape. 

• Related Articles

• Setting your base price

  What is the base price? Base price is the average rate you would charge across the year. We use the base price as a starting price and apply all market factors, demand patterns, and customizations on top of this. The base price includes the quality ...

• Pricing Offsets

  The Pricing Offset customization sets a "Fixed" or "Percent" price change on the Recommended Price (after all other customizations have been applied). This was mainly developed for users who want comparable prices for mapped listings from different ...

• PriceLabs Dynamic Pricing: Billing, Subscription, and Invoices

  How does PriceLabs calculate your invoices? PriceLabs is full of features and bells and whistles, but the one thing we've kept simple is our pricing plans; there are no commissions, and in every billing cycle you only get charged for the listings you ...

• What is Dynamic Pricing and how to use it?

  Dynamic Pricing: This provides automated daily rate and minimum stay updates based on market data and your listing performance. You can deep dive into how it works here. We analyze each listing and recommend daily rates based on several factors. We ...

• Understanding the Pricing Calendar

  (Watch our Pricing Calendar Playlist here) The calendar shows recommended prices for each available night in the future. You might notice that each day has a different price - and this is the magic of dynamic pricing! In general, the prices fluctuate ...