Giving your team access to your PriceLabs account
If your PriceLabs account is accessed by multiple team members in your organization, setting up users with different access levels might be a great way to ensure that your team only has access to the things they need, and actions taken by your team members are logged, so it's easier for everyone to know who made the changes!
Before You Start
- Team access can be given only to accounts with company domain emails and not public domains like @gmail.com, @yahoo.com, etc.
- Team access is intended exclusively for team members of a property management company (PM). It is not allowed for clients or property owners.
- This is a request only feature. Write to us on support@pricelabs.co and we shall grant you the access for the same!
Benefits of Team Access
- Simplified Delegation: Granting view/edit permissions to a group ensures team members can independently manage all listings within that group, promoting efficiency and ownership.
- Transparent Oversight: Our detailed account logs let you quickly identify who made what changes and when, thus ensuring transparency and accountability!
For Account Admins: How to add a user to your account
- Go to Account → Settings → Team Settings.
- Click Add Member.
- Note: Only the account admin can add new members. Team members cannot invite others.
- Enter the team member's name and email.
- The email must match your company’s domain.
- Click Invite Team Member.
- The team member will receive an email invitation.

Setting Permissions for Team Members
By default, new team members have no access to your account. To grant access:
- Click Edit next to the team member's name.

- Set permissions for the following areas:
Listings, Group Customizations, Account Customizations, Min Stay Profiles, Pricing Profiles, and Check In - Check Out Profile
You can choose an option from the dropdown (the screenshot below shows listing level selection options, and similar options exist for group customizations and account customizations access):

- View access to all [listings/groups/min stay profile]: this is useful if you want the team member to be able to see everything, but not make any changes
- View and edit access to all [listings/groups/accounts/min stay profile]: this is useful if your team member is allowed to make changes to all listings or group/account level customizations in the account
- A team member who imports a listing automatically gets edit access to it.
- If access is granted via Grant access based on groups, the relevant group must be added to new listings for the sub-user to access them. Alternatively, choose Listings with no group under the same setting to proceed without assigning groups.
- You can also restrict team members from importing listings if needed.
- Individually grant access to [listings/groups/accounts/min stay profile]: this is useful to grant very specific access.
- Grant access based on groups (only available to listings): this lets you grant view or edit access to specific groups, and then the team member receives (view/edit) access to the listings that are assigned to the selected group.
- If a group is renamed, then the user who earlier had any access to it will continue to have the same access, only the name of the group will change.
- If a team member has been given access to all listings under a group then, if in the future any new listings is added/removed from that group, the user's permissions to those listings will automatically change.
- The change is only for groups linked to listings and not for sub-groups

Other Access Settings

- Import Listings: Allows a team member to import listings and automatically have access to edit added listings
- Access : The member is allowed to import listings.
- No Access : The member cannot import listings.
- Log access: Allows access the logs
- View All : The member can view all logs.
- View Self : The member can only view logs on change s/he made.
- No Access : The member cannot view logs
- Team Settings: Allows a member to have access to the Team Settings from their own account, enabling them the ability to manage permissions for other team members. This access can only be assigned to up to 2 other members.
- Access : The user will be able to manage the access of all team members except the account owner.
- No Access : The member cannot manage permissions.
- Portfolio Analytics: Allows to view revenue analytics about the listings a team member is provided access to.
- Access : The member can view Portfolio Analytics and can analyze, download and upload data.
- No Access : The member cannot view Portfolio Analytics option.
- Report Builder: Allows to view existing Report Builder. (Access to Portfolio Analytics needs to be granted as well to allow this access.)
- View Access : The member can create adhoc reports and view reports generated from existing templates.
- Edit Access : The member can create and save reports as templates & view/edit reports from existing templates
- Market Dashboards: Allows to view existing market dashboards and create new ones
- Edit Access : The member can view existing Market Dashboards and can edit their name and comp-sets.
- Read Access : The member can only view existing Market Dashboard and can make changes to their comp-sets.
- No Access : The member cannot view Market Dashboard option
- Revenue Estimator: There are different levels of permission.
- No Access : The member cannot see the Revenue Estimator Pro option in the top header.
- Read Access : The member can view existing estimates but cannot make any changes
- Edit Access : The member can view the existing estimates and edit the name
- Create Access : The member can create estimates as long as there are existing tokens
- Full access: Everything can be done including buying tokens, and managing subscription
- Billing: Provides access to the Billing Page of the account
- Access: The member can view the Billing Page
- Please note that this only gives access to VIEW the Billing Page. Only account owners can update payment methods.
- No Access: The member cannot view the Billing Page
- Mapping: Provides the option to allow members to map listings
- Access: Team member who has access to specific listings/all listings can now map them when given access for mapping.
- The member will be able to view only those listings in the mapping screen for which they have the view or edit access.
- No Access : Member will not be able to map that particular listing and they'll receive an error message 'Edit permission is required for <insert listing names separated by comma> for mapping.'
Cloning Permissions
To copy access from one team member to another:
- Click Clone next to the source team member.
- Select the destination team member to receive the same permissions.

Removing a Team Member
Click Delete next to the team member’s name.
Note: Their previous actions will remain visible in the account logs.
For Team Members: Gaining Access to a Company Account
Once added by an admin:
- Check your email for an invite.

- Click the "Create Account" link in the invite.
- Important: Use the link in the email—do not go directly to the website.
- Set up your password as prompted.

Once completed, you will be able to see the areas your admin has granted access to.
Related Articles
Getting Started with PriceLabs - A Comprehensive Guide
PriceLabs is a revenue management platform that helps short-term rental hosts and property managers optimize pricing, track market trends, and analyze portfolio performance. This guide provides an overview of PriceLabs products, how to set up your ...
Managing Multiple Listings with Account and Group-Level Customization
Having multiple listings can be tedious to manage one by one. Thus, PriceLabs allows managing customizations and creating date-specific overrides on the Account and Group-Level making managing multiple listings at once quick and easy. Before You ...
Setting up Hotel Listings in PriceLabs
If you're a Hotel manager seeking a leading solution provider to streamline your pricing strategies, you've come to the right place. With our extensive experience and expertise, we have assisted over 30,000 customers in optimizing their pricing on a ...
Account Logs: Track settings changes made in your account
If you want to understand the changes in your customizations and pinpoint the specific time and date when the settings were changed or applied, you can refer to your account logs. You can search the logs at listing, group and account levels. You can ...
How to Pause, Cancel, or Delete your PriceLabs account?
While we’re sad to see you go, we understand and are here to help ensure a smooth cancellation process. Whether you’re pausing temporarily or leaving for good, this guide outlines the steps and important considerations. Before You Start PriceLabs ...
Sign up for training
To help you get the most out of PriceLabs, we have training webinars in English, Spanish, Portuguese and French.
Click here to Register.