How to delete your PriceLabs account

Deleting your PriceLabs account

If you are looking to pause your subscription temporarily, please refer to this article: https://help.pricelabs.co/portal/en/kb/articles/pausing-your-subscription

If however, you do not want to not use PriceLabs ever again and want us to remove your data:
  1. Please deactivate your listings by toggling off all sync switches
  2. Please download/copy any information you need from your account including previous invoice copies. Once account is deleted, these cannot be retrieved.
  3. Then send us an email at support@pricelabs.co from the email id you use to log in to PriceLabs
  4. We'll delete you account after charging for any pending invoices.  Details for the amount due, billing cycle dates, and copies of invoices can be found on the billing page
While, we hope that you give us feedback regularly, any feedback that you can give us about why you're deleting your account or canceling subscription with us would be very helpful for us to improve our service.


    • Related Articles

    • Getting Started with PriceLabs - A Comprehensive Guide

      Welcome to PriceLabs! This article has a step by step guide on understanding PriceLabs, our products, setting up your account and understanding pricing. Every step has links to articles which explain the concept/step in detail. These articles cover ...
    • Pausing or canceling your subscription

      If you plan to come back PriceLabs in some weeks/months, you can pause your subscription by turning off the sync switch for each property and we'll stop updating prices. This way all your settings and listings will remain. After turning sync off you ...
    • PriceLabs API

      Why use PriceLabs API? Our API allows customers to receive prices from PriceLabs & edit settings in PriceLabs for the listings that are actively syncing to other channels/PMS. Some of our customers use our API to read our recommended rates and: ...
    • Trainings on How to Use PriceLabs and Get the Best Out of it!

      Every week, we do PriceLabs training webinars where we cover how to use PriceLabs and best practices! These webinars are held in English, Spanish, French, and Portuguese. We run two levels of training webinars. You can find the timings and ...
    • Creating an Account and Importing Listings

      We've designed PriceLabs to be a fairly intuitive platform to get you comfortable with dynamic pricing. That said, we do not want you to spend any time during your one month free trial trying to understand how things work - we'd rather have you get ...