Changing or Updating Your Email Address, Password, and Profile settings

Changing or Updating Your Email Address, Password, and Profile settings

You can change the email address associated with your PriceLabs account at any time. This is helpful if you no longer have access to the original email, or if your company’s domain or name has changed.

To begin, log in to your PriceLabs account and go to the Settings page via the Account menu.

Updating Your Email ID

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Under the User Email section, enter your new email ID.
  5. Enter your current password in the Current Password field.
  6. Click Update Changes.

Note:
If you receive an error, try adding a phone number in the Phone Number section, then click Update Changes again.

Updating Your Profile Name

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Enter your new name under the Profile Name field.

Adding Additional Emails

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Enter the additional email(s) under Additional Emails.
  5. Press Enter/Return after each email to format it correctly.

Updating Your Password

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Enter your current password.
  5. Enter your new password.
  6. Confirm the new password by re-entering it.
  7. Click Save Changes.

If You’ve Forgotten Your Password

  1. Sign out of your account by clicking your profile icon and selecting Sign Out.
  2. Go to the Reset Password page.
  3. Enter your email ID and click Reset Password.
  4. Check your inbox for an email titled "Reset Password Instructions" from PriceLabs Support.
  5. Open the email and click Reset Your Password.
  6. Enter and confirm your new password, then click Change My Password.

Note:
All PriceLabs communications will be sent to the email ID associated with your account.

Selecting Your Preferred Language

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Use the dropdown under Preferred Language to select your preferred language.

  1. Log in to your account.
  2. Click on your profile icon in the top-right corner.
  3. Go to Settings → Profile Settings.
  4. Upload your company logo under the Brand Logo section.

This logo will appear on PDF exports from Portfolio Analytics and Market Dashboards. 

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