Account Logs: Track settings changes made in your account

Account Logs: Track settings changes made in your account

If you want to understand the changes in your customizations and pinpoint the specific time and date when the settings were changed or applied, you can refer to your account logs.

You can search the logs at listing, group and account levels. You can track your actions here for Market Dashboards as well.


To access logs, click on your account and then select "Logs" option. Here is a direct link to this page.



Listing Level (by Name/ID):

“Listing level: search by name or id”- This option helps you track your actions at listing level. You can enter your listing name or ID and search for the logs accordingly. The result will display the IP address from which changes were made, User Email Id (helpful for team accounts), Local time at which it was implemented, title will suggest which feature/ setting was being used.

Action performed will give a detailed account of what the previous status quo was in “Old” and the updated changes in “New”.


Group level:


“Group level”- Any group level customization changes can be tracked by using this option.

The result will display the IP address from which changes were made, User Email Id (helpful for team accounts), Local time at which it was implemented and the group name for which this action was performed. The Action performed will provide details for changes in customization (including before and after status of these) under the categories including Last minute prices, Orphan day prices, Min Stay Update, Adjacent factor, Occupancy profile and Portfolio Occupancy profile. Any group level date specific overrides can also be tracked here.


Account Level:


“Account Level”- All account level customizations can be filtered and tracked here. The drop down will ask you to select your Account with PMS/Channel manager (ex Airbnb, VRBO, Smoobu, etc.) and once you have selected this, you can view changes at account level in the action performed column. The Action performed will provide details for changes in customization (including before and after status of these) under the categories including Last minute prices, Orphan day prices, Min Stay Update, Adjacent factor, Occupancy profile and Portfolio Occupancy profile. 


Reports:


“Reports”- Lets you access all Market Dashboard logs. You can see the IP address from which changes were made, User Email Id (helpful for team accounts), Local time and title for the action.

In the Action Performed column you will be able to track when you have created a certain Dashboard and when/if you have canceled the subscription. 


Download CSV:


All these logs can be downloaded in a CSV format for your record.




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